YONGE-DAVENPORT PET HOSPITAL COVID POLICIES – PLEASE REVIEW:
The COVID-19 pandemic has challenged us in so many ways over the last 2 years.
In an effort to keep our healthcare team and pet owners as safe as possible, please be advised of the following protocols:
- Masks will be required in order to enter our exam rooms for any scheduled appointments. Curbside service is still available to those who are unable to wear a mask. While it is recommended to wear masks when entering the clinic, clients coming in briefly to pick up food and/or medication will not be required to wear a mask.
- Only one person can accompany their pet(s) for their appointment(s). Again, this individual must be masked to enter the exam room.
- In an effort to space out and maintain a social distance within the front reception area, there will be a maximum occupancy of 6 people (excluding staff). We also request that you you arrive no earlier than 10 minutes for your scheduled appointment. We appreciate your patience and understanding should you have to wait outside for a brief time as a result.
- When you arrive, please come in and check in with our reception team!
Please do not visit our hospital if:
You are experiencing ANY symptoms of illness, particularly those COVID-like in nature. This includes, but not limited to: new or worsening cough; shortness of breath or difficulty breathing; fever or chills; fatigue or weakness; muscle or body aches; new loss of smell or taste; headache; sore throat; congestion or runny nose; gastrointestinal symptoms (nausea, abdominal pain, diarrhea, vomiting); generally feeling unwell.
We want to continue to provide excellent care for your precious pets, and in order to do so, we need to stay healthy. We work very closely with each other and your pets. Illnesses can spread easily in this environment. Pets can be contaminated with virus particles and serve as a fomite (essentially a contaminated surface) in the spread. If you are not comfortable with the above policies and protocols, call or e-mail us to cancel or reschedule your upcoming appointment.
WE WILL NOT BE ABLE TO SERVE ANY PETS WHOSE HUMAN FAMILY IS ILL OR HAS BEEN AROUND THOSE WHO ARE ILL. WE ARE REFERRING THESE FAMILIES TO THE CLOSEST EMERGENCY CLINIC WHERE THEY CAN PROPERLY PROTECT EVERYONE INVOLVED. Please check with each clinic’s policies as they may differ from ours.
